Job Aide


This position is responsible for assisting their coffee shop co-workers in a ways that facilitate their success.  This person proactively develops and implements job supports that develop independent work skills in their co-workers.  They adhere to all health department regulations.


  • Follow health department regulations

  • Model the behavior that they want to see in their co-workers

  • Greet guests as they enter the coffee shop

  • Take, prepare and serve food and drink orders correctly

  • Prepare foods for inclusion in sandwiches, soups, and salads

  • Brew coffee and make specialty coffee drinks

  • Operate cash register

  • Take cash/credit card payment and makes change, if appropriate

  • Keep the kitchen, register, and dining areas clean and stocked

  • Help receive food and supply orders from vendors and put them away

  • Rotate food and supplies

  • Assist with coffee shop overall cleaning including but not limited to taking out the garbage, cleaning the bathroom, sweeping, mopping, dusting, washing windows, etc.

  • Assist in increasing the independent work capacity of all employees

  • In every instance possible, use the "See one, Do one, Teach One" instruction model

  • Develop and implement, as necessary, a repertoire of job supports

  • Other work as assigned


  • Team player

  • Motivated

  • Excellent communication skills

  • Organized

  • Excellent customer service skills

  • Flexible

  • Honest and hard working

  • Comes to work in uniform, on time, and when scheduled

  • Judgment/Problem solving

Working Conditions

  • Stand, sit, or walk for extended periods of time

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance


Other Job Descriptions


sandwich artist